Browsing all articles in Press Releases

ISO Certified BPO Call Center Services

ISO 9001 : 2008 Certified BPO Services – Inbound Outbound Call Center Services

InfoSearch BPO Services is a Business Process Outsourcing (BPO) and Call Centre Service Provider based at Chennai, India. InfoSearch Provides unmatched, innovative, cost-effective, world-class, customized BPO and Call Center Services by combining technical expertise, skilled resources and advanced technology. InfoSearch Services include Inbound/Outbound Call Center Solutions, Human Resources Services, Customer Services, Telemarketing Services, Help-Desk Services, Technical Support, Chat/e-Mail Support, Lead Generation, Data Processing, Knowledge Process Outsourcing and other Web-Related Services.

On 9th February 2010, InfoSearch BPO Services was awarded the ISO 9001 : 2008 Certification for having complied with all the aforementioned requirements. With this newly established, internationally recognized standard, InfoSearch BPO Services would like to reiterate its promise to its customers and clients of :

    • 1. Assured Risk Management Strategies
    • 2. Enhanced Global Opportunities
    • 3. Continuous improvement of Business Performance
    • 4. Improved Planning and Control
    • 5. Improved Productivity and Customer Services

InfoSearch BPO Services provides outsourcing solutions to clients internationally. It deals with both Inbound and Outbound Services. The Services are offered to Business-to-Business and Business-to-Consumer requirements. InfoSearch caters to the needs of small and medium enterprises. After analyzing requisite information about the clients’ businesses’, InfoSearch conducts necessary market research so as to customize the scripts. The telemarketing staff at InfoSearch BPO Services are specifically trained and qualified for a particular project. This ensures effectiveness and efficiency.


Toll Free Call Center

Toll Free Call Center Services

Toll free call center Services are a small but important decision in every business. Having a toll free number is something to offer many advantages to small businesses and professionals throughout the country.

Toll free numbers open many doors traditional local phone service cannot provide. The most important thing that a toll free telephone number provides is making your company more accessible to clients,

potential clients, employees, and business associates. A toll free number will enhance your business’s image. It will show that you are a successful, professional company, and wide reaching company.

Infosearch BPO Call Center is aware of the importance of having a toll free number. With our specialized toll free services and inbound 1800 service, your phone calls are answered by our award winning call center service representatives. These 1800 inbound and toll free calls may be handled entirely by our customer service representative or can be routed to your staff.

When call center provides you with a toll free phone number, it does not require any additional lines on your telephone or a new telecom service. With toll free number, all of the calls to it will be answered by customer service representatives on behalf of Client company. In addition, if there are areas of the country you do not wish to receive telephone calls from, we are able to block any area code from accessing the toll number.

When an existing or potential client calls your company, and they are doing so outside of your regional calling area, they expect you to have a toll free number or 1800 numbers.

Today, toll free or 1800 service is the business standard.our Call Center can help your business thrive by utilizing our toll free service. Not only can we provide you with your very own, unique toll free number, InfoSearch BPO Services also manage your 1800 number needs. A Toll free call center provides your business with a powerful corporate identity. Having a toll number is a great way to establish your business as a trusted entity.