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Job Title : | Domestic Team Leader | ||||
Roles & Responsibilities : | * The purpose of this role is to manage all team and process related issues for Call Centre Operations. This would entail team management activities including effective process control, monitoring voice standards, performance reporting, value innovation, and escalation resolution. |
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Skills Required : |
* We are looking at candidates with good communication skills in English, Hindi & Tamil. * Candidates with prior experience in handling a team, training, mentoring etc preferred. * 2-3 years experience (BPO Voice) |
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No Of Openings : | 2 | ||||
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