Author Infosearch BPO

Back Office Support – Offshore Model

The banking and financial services revolves around Speed and Accuracy. A successful company should ensure faster delivery of funds to their customers and at the same time conduct accurate scrutiny of documents to ensure repayments. Speed matters most to the… Continue Reading →

RPA in BPO

Automation is not new and the human race has witnessed or witnessing automation in all spheres of life on a daily basis. There is always a betterment/advancement in the products and services we use. We have been silently witnessing the… Continue Reading →

Scope for BPO Services for AI & Machine Learning

The Artificial Intelligence & Machine learning technology is available already but not in the optimum level yet. Research and enhancement of the technology is continuing globally. The technology available today is not fully equipped to replace human work force but… Continue Reading →

Ranked Among Global Top 100 Outsourcing Blogs 2017

Infosearch BPO’s blog has been ranked as one of the “Top 100 Outsourcing Blogs” by FeedSpot on October 30th 2017 – https://blog.feedspot.com/outsourcing_blogs/ They have ranked us based on the following criteria (You can see this in the above link) Google reputation and… Continue Reading →

The Impact of AI & Machine Learning in BPO Industry

The latest buzzword is Artificial Intelligence (AI) and Machine learning. You would have come across these terms in the recent days in magazines, news channels, online media etc. What is happening in the tech industry? Is it a process to… Continue Reading →

What is the difference between Call Centre & BPO Companies? – Faq 1

This is our new Faq’s series of blog posts. We would answer here some common questions related to Call Centre & BPO industry that are frequently asked either by our clients or in Q&A websites. So this is the first… Continue Reading →

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