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Un-interrupted power supply with 100% power backup for Outsourcing Services.
Dialer to support both inbound & outbound services. The dialer performs ACD and predictive dialing which connects only human calls.
Voice connectivity with full redundancy. Voice connectivity enabled to connect US, UK, Australia and most of the European countries to support Offshore Outsourcing activities in India.
8 MBPS redundant connectivity from 2 different Internet Service Providers.
Data Storage Devices
High volume data storage devices for back up, recovery and security purposes.
Dialer integrated CRM system, which is fully customizable depending on the business outsource project.
Interactive Voice Response system to collect confidential data such as banking, credit card, social security no. etc. This facility is making our operation fool proof.
Direct Inward Dialing – Local Toll free no. is provided for all our BPO services for call backs and customer queries.
Our Infrastructure is one of our biggest strengths