20 Years, 400+ Experts, One Trusted BPO: Inside InfoSearch’s Winning Formula

Infosearch BPO Services

Outsourcing goes beyond being a cost-reduction tool in the competitive era of the world today; it is about forming long-term alliances that spur efficiency, innovation and growth. With close to 20 years of operation, InfoSearch BPO has led the pack in providing reliable outsourcing services, which allow business enterprises across the globe to grow smoothly without necessarily worrying about the expansion process itself, but concentrating on their business strengths.

Why do we have a winning formula? Let’s take a closer look.

20 Years of Past Performance

Having started in the year 2005, InfoSearch BPO has risen to become an international outsourcing partner with a team of 400 and above skilled professionals with a strong passion to deliver to its customers. Within the past 2 decades we have been working with start-ups, established & traditional businesses, global brands in various industries- e-commerce, healthcare, finance, automotive, artificial intelligence, robotics, agrotech, fintech as well as technology industries.

Longevity is not merely survival, but a testament of how we can adapt, be innovative and produce results.

More than 400 Professionals, One Passion: Client Success

Behind one of all processes we are in charge of, there is a serious professional who is looking to make sure all is right, fast and safe.

We have experts in:

Data Annotation and AI Training – enable the next-generation tech with quality labeled datasets.
Customer Support and Call Centre Solutions – inbound, outbound, email and chat support to increase customer satisfaction.
BPO and Back Office Services – smooth data input, content management, billing and document management.
Data Processing & Enrichment – converting raw data into business intelligence.

Our 400+ professionals work together as your extended team delivering global expertise with local effectiveness.

Reliable, Secure and Nurturing at heart

In the case of InfoSearch we know that outsourcing implies giving us the most precious thing you have: your data.

That’s why we maintain:

Security standards (certification of ISO 27001).
Quality Standards (ISO 9001 certification)
International clients in regard to GDPR compliance.
Privileged VPNs and firewalls that assure confidentiality of data.

We have a philosophy that is not complicated: it is our business to earn your trust.

International Clients, Domestic Potency

Our clients are spread across many industries and geographies; in North America, Europe, and Asia. We are 24/7 regardless of our time zones to provide around-the-clock services.

Our systems are scalable, flexible and consistent, whether it is in dealing with millions of customer interactions or millions of data points every month.

The Winning Formula

What then is different about InfoSearch BPO?

20 years of experience in all industries.
Domain knowledge of 400+ trained professionals.
Emerging technology in AI, automation and process management.
Security-first method to any project.
Client-first thinking, transparency, flexibility and outcomes.

It is not merely outsourcing but a relationship based on trust, innovation and expansion.

Looking Ahead

We are not stopping now that we have had 20 years of success. InfoSearch BPO is eager to grow services in AI, data science and next-generation digital solutions-assisting businesses flourish in a world of automation and global connectivity.

As far as we are concerned, it is the same mission we began with that:

Providing the most global outsourcing solutions that enable companies to expand.