In the current era of a data-driven economy, the power of outsourcing lies in the security aspect. Trust at Infosearch BPO is more than a promise; it is a framework of all processes, policies and partnerships. Our clients trust us since we have decades of knowledge in the industry as well as a dogged determination to keep their data safe and their operations intact.
Services Offered by Infosearch BPO
Infosearch provides more than 30 services categorized mainly into these four services.
What Makes Infosearch BPO Truly Trustworthy?
- Powerful Data Protection System.
Infosearch BPO is based on a multilayered security environment. Our systems are secured by enterprise level firewalls, end to end encryption, and intrusion detection protocols. Any of the data transfers are carried out via encrypted and secure channels to avoid unauthorized access.
- Conformity to International Standards.
Our standards are based on ISO 27001: 2013 Information Security Management System (ISMS) and we ensure data confidentiality, data integrity and data availability at all times. We are in compliance with GDPR and HIPAA and other local data protection models applicable to industries where our clients operate.
- Access Control and Confidentiality
Role based and necessity based restrictions are strictly applied to access sensitive information. Multi-factor authentication, CCTV, and restricted facility areas are used to have assurance that only the authorized personnel will be able to access client data. All the team members are required to sign a detailed Non-Disclosure Agreement (NDA) during their onboarding.
- Risk Assessments and Audits.
Our internal and external audits are also conducted periodically so as to detect our weaknesses and make our defenses even stronger. At the proactive level, our risk management plan allows identifying and evaluating possible threats and addressing them before they affect operations.
- Business Continuity and Disaster Recovery.
With our powerful Business Continuity Plan (BCP), we will not lose our services at all even during unplanned factors. The client information is secured with backups of data, redundant systems and data centers located in different geographic locations, which ensure operational resilience.
- Ethical Work Culture and Training.
Security begins with people. Infosearch BPO believes in a culture of responsibility and vigilance by investing in unceasing employee awareness and cybersecurity education. All employees have been taught that security of client data is not a choice but a necessity.
- Open Customer Relationships.
We feel that trust is achieved through transparency. Clients can see our processes, audit trails and compliance records. We have an open communication and allow client reviews to make sure that all engagements are found on accountability.
A Reliable Outsourcing Partnership
In the case with Infosearch BPO, businesses are getting more than just a service provider they are getting an extension of their business with a promise of protection of their data, compliance and excellence with integrity. Contact us with your requirements or query, we will get back to you within a few business hours.
https://www.infosearchbpo.com/contact.php
enquiries@infosearchbpo.com
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