How to Fix Inefficiencies in Your Business Through BPO Outsourcing?

Any maturing company reaches the stage when its internal operations are cumbersome, redundant, or cost-prohibitive to manage internally. Efficiency declines, teams become overwhelmed, and work drops. The good news is? Business Process Outsourcing (BPO) can eradicate these inefficiencies and can streamline your operations once more.

Infosearch can help you with your BPO services. We help with the right optimization functions that can simplify your business and increase performance.

The Major inefficiencies to which BPO can provide solution

Monotone Operating Labor

Tasks such as data entry, invoicing, payroll or reporting consume precious time of your teams. Pushing these to BPO specialists guarantees precision and quick turnover- so that your team gets to do more strategic tasks.

Slow Turnaround

When your own team is overwhelmed the deadlines lapse. The BPO service provider supplies extra human resource and this helps you to achieve timelines without necessarily employing full time employees.

High costs of operation.

It may be costly to hire, train and retain back-office personnel. Outsourcing means you get professionals at a lesser overall cost, oftentimes of higher quality.

Lack of Process Scalability

Under situations where the number of sales/ customer requirements grow, the internal processes might not be able to match them. BPO organizations offer flexible workforce, and sophisticated systems that are able to adapt to your business requirements.

The Ways BPO Outsourcing Sorts Inefficiency

Efficiencies through Expert Teams Streamlines Processes

BPO organisations are masters of process improvements. They possess streamlined workflows and automation systems, and also high-quality control checks- which make them comparatively error-free and swift.

Provides Automation + Manpower Skill Sets

RPA (Robotic Process Automation) and AI have become popular nowadays to automate some routine work in many modern BPOs. This enhances speed as people take care of complex jobs and exceptions.

Allows 24-hour Support

Your process with global delivery teams means you can go round the clock speeding up production and quickening the ability to respond to customers.

What are the Functions to Outsource?

Process Area	Effect of Outsourcing
Accounting & Bookkeeping	Less time to close, less mistake
Data Management	Accuracy, reduction in cost
Customer Support	24/7 customer support, multilingual support
HR & Payroll	Regulatory / quicker processing
IT Support	Speedier solutions, less downtime

Fixing the Inefficiencies by Means of BPO

Single out bottlenecks, what are the activities that slow you down?
Measure the price you are paying – What is the cost, in time or money?
Choose the appropriate BPO member- seek expertise in the domain and automation.
Cut your transformation into two or three-point critical functions- Start small and take momentum.
Follow up on performance and follow up on SLAs, cost savings, accuracy and turnaround time.

Real Results: Bad to Scalable

Examples of such scenario would be a firm that manually enters invoices thousands of times a month. Failure to deliver on time makes suppliers unhappier and be fined. The time taken to process invoices through outsourcing to an automation-based BPO with dedicated workforce is with 24 hours – no delays and 50 percent cost reduction.

Final Thoughts

The outsourcing strategy is not only expensive-cost-saving; it is a method of ensuring an organizational process to do away with inefficiencies, streamline operations and future proof your business. Working with the right partner in BPO solutions, then, you can achieve the transformation of slow, error-prone business processes into streamlined, scalable systems that enable expansion.

Outsource your BPO services to Infosearch to fix internally inefficiencies and let your business go faster, smarter and stronger.

Before and After: Process flow of BPO Outsourcing

Check this before-and-after process flow of tasks that are discussed in the above article.

Pre Outsourcing (Inefficient Internal Workflow)

Increase in sales –

↑

Requests /

New Tasks → Internal Teams Overload → Delays → Errors → High Costs → Poor performance

After Outsourcing to BPO Partner (Efficient Workflow)

Growth of Sales →

↑

New Tasks / Requests:

↓

Back office / operations BPO Support Team

↓

Efficient Processing → Rapid Output → Reduced Costs → On Target Business → Elastic Way to BIG

Graphical comparison of visual summary

Pre- Stage	In-House only	With the BPO support
Task Volume	Overflow and backlog	Well balanced & manageable
Team Focus	Concentrated in routinizing tasks	Concentrated on strategy tasks
Processing Speed	Slow and unreliable	Fast and with certain SLAs
Error Rate	Greater than in the event of overloading	smaller through the formation of special QC teams
Scalability	Takes a long time, very difficult	Easy, and quick to scale-up through BPO
Cost Effectiveness	Elevated survival / staffing expenses	Optimized cost structure