UPS – Un-interrupted power supply with 100% power backup.

Predictive Dialer – Dialer to support both inbound & outbound campaign. The dialer performs ACD (Automatic Call Distribution) and predictive dialing which connects only human calls. The dialer has features such as 100% voice logging, verification, Supervisory functions, Tele. monitor, Remote monitor, Onlilne / offline reports,

Voice Connectivity – Voice connectivity through advanced SIP technology with full redundancy. Voice connectivity enabled to connect US, UK, Australia and most of the European countries.

Data Connectivity – 2 MBPS 1:1 data connectivity with advanced internet security features.

Data Storage Devices – High volume data storage devices for back up, recovery and security purposes.

Customised CRM – Dialer integrated CRM system, which is fully customizable depending on the project.

IVR – Interactive Voice Response system to collect confidential data such as banking, credit card, social security no. etc. This facility is making our operation full proof.

DID – Direct Inward Dialing – Local Toll free no. is provided for all our services for call backs and customer queries.