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History
Infosearch BPO is part of Infosearch Group, an Asian company with a forte of IT enabled services includes HR consulting, Recruitment, Training, BPO Services, Web designing and Portal development (Web related outsourcing services). The group was started in the year 2000 by 3 friends with diverse domain experience and rich industry knowledge. The focus of Infosearch BPO is in providing cost-effective Business Process Outsourcing (BPO) and Call Centre Services. The BPO division was started in March 2005 with just 10 seats and grown to over 250 seats in a short span of 3 years. We at Infosearch offer customized IT Outsourcing solutions for our clients. We have been providing services in the areas of Customer Interaction Services (call center) and Business Augmentation Services (BPO Services). Every requirement of the client is analyzed carefully and with the use of technology, we provide cost effective BPO and off shore Call center Solutions from our facility in Chennai, Southern part of India. With almost a decade of experience in the business it's easy for us to understand the typical requirement of our clients thus helps us to provide the ultimate Business process outsourcing (BPO) services in India. With a committed work force and high level of service consciousness, we provide unmatched BPO and Call center services to our Indian and foreign clients. We offer our offshore outsourcing services to European countries, USA, Australia and South Africa. We at Infosearch offer customized inbound and outbound call centre, outsourcing solutions for our clients depending on their business needs. Our solutions are tested, proven and reviewed constantly in accordance with the changing market scenario. Background Information is the key for success. We have understood the importance of information and named our company. We search information for technology, people and process to perform business process outsourcing services. We are proud to have clients to outsource their business who always feel that their job is in secured and professional hands. Our Vision
We learn our duties and responsibilities to deliver the best in what we do. We learn our client's expectations to deliver the best. We learn from the industry leaders on the best practices to add value on our offerings. We learn from our mistakes to ensure that we don't repeat it. We learn to understand the social and country's responsibility. We constantly improvise our systems, operational procedures and quality standards through innovation and industry trends. Grow our Integrity, discipline, knowledge, health, wealth and way of life. Our Team Our strength is our people. Our team will always strive hard to give the best services to our clients. We bring Talent and Technology together to support our International clients by providing end-to-end offshore Business Process Outsourcing and Call Centre services in Chennai, India. Social Responsibility We understand our social responsibility and do our bit to help the society, country and the human kind. We have successfully conducted eye donation, blood donation camps, supporting orphanages, old age homes and natural disaster reliefs. Our constant efforts to save electricity, water and trees are our little contributions to save our planet earth. Privacy / Confidentiality We take adequate steps to maintain our clients' data safely. We have designed our IT infrastructure in a highly secured manner and any confidential data will be under surveillance all the time. All data will be stored in encrypted format and behind firewalls. We ensure real time data back up to manage any unforeseen circumstances. |
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