Jobs

• Leads a team of 12- 20 customer service associates and motivates them to achieve the team SLA
• Handles any escalations that an associate is unable to handle, solves process related queries and handles grievances.
• Prioritizes and assigns work to associates and initiate corrective measures to resolve day- to- day work
• Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition
• 1+ yrs exp as a Team Leader on the paper from International Voice process
• Required only immediate joiners currently
• Candidate must be Excellent in verbal communication.
• Willing to work in Australian Shift (Any one 9 hours between 2.30am to 1.30pm)

• Eligibility

• 1+ yrs exp as a Team Leader on the paper from International Voice process
• Required only immediate joiners currently
• Candidate must be Excellent in verbal communication.
• Willing to work in Australian Shift (Any one 9 hours between 2.30am to 1.30pm)

Interested Candidates can share your updated CV to admin@infosearchbpo.com or can contact HR @ 044-42925000

You can also Walk-in to :
Infosearch BPO Services Pvt Ltd,
No.237, Peters Road, Gopalapuram,
Chennai - 600 086.
Landmark:Near Satyam Cinemas.

Interview Time: 10am to 4pm

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